The Frankfurter Allgemeine Zeitung (FAZ) recently published an article (Hotelzimmer zum besten Preis, 19.Juli) dealing with tourist accommodation booking portals and their guarantees for the best price. The FAZ sheds light on the fact that this simply is not always the case anymore. We at The Circus wanted to take this opportunity to avoid any confusion and let our guests know exactly where we stand with this and what our policy is.
All of our Circus staff are hired out of their worldliness, their openness, and their passion for travel, and so the entire team have reaped the benefits of great booking portals like Booking.com, Hostelworld, and Agoda. Through the vulnerable eyes of a stranger in a city, it is a great advantage to be able to search accommodation in a new place and be given price range, availability dates, reviews, location, etc. all on one page, thus ensuring an accommodation selection that you yourself are comfortable with. It makes life easier for all of us, and we are extremely grateful to the various booking portals for this. It is also through the means of these booking portals that there is a sense of transparency throughout the market.
At The Circus we follow a certain booking policy. This excellent service that booking portals provide, like all good things, comes with a price, usually somewhere in between 10-20% of your total stay. After a lot of thought, we decided to add this commission to our bed rates when selling on a third party site, but not when you book with us directly.
Booking direct at The Circus not only means that you will get to know our friendly booking agents, or that you will have the widest selection of rooms across all three of our houses, but also that you will avoid paying this commission. It is with great pride that we guarantee you the cheapest prices here at The Circus.
The article in the FAZ simply advises readers not to follow the booking engine guarantees blindly but rather to do their research and be informed, because occasionally you find an organisation like The Circus who do it very differently.